🇿🇦 South Africa · ZAR
Everything you need to know to succeed as a seller on Plentovo. From verification requirements to listing standards and communication policies.
Higher verification tiers unlock more features and build greater buyer trust. Progress through tiers by meeting requirements and maintaining quality.
Minimum 3 photos per listing. Main image must be 1000×1000px minimum with a white or neutral background. No text overlays, watermarks, or collages on the main image.
Include material, dimensions, weight, color, origin country, and condition. Describe any imperfections honestly. Use the structured fields provided — don't put specs in the title.
All prices must be in the listed currency with shipping costs clearly stated. No bait-and-switch pricing. Volume discounts must be clearly communicated.
Products must match their listings exactly. Items must be safe, functional, and meet the quality expectations set by your descriptions and images.
Respond to buyer inquiries within 24 hours during business days. Premium sellers are expected to respond within 12 hours.
All communication must be professional and respectful. No harassment, discrimination, or abusive language. No sharing of personal contact details to arrange off-platform transactions.
Provide truthful information about products, shipping timelines, and store policies. Misleading buyers is a violation that can result in account suspension.
If a dispute is opened, respond promptly with evidence. Failure to respond within 48 hours may result in an automatic ruling in the buyer's favor.
The following items are strictly prohibited on Plentovo. Listing them will result in immediate removal and potential account suspension:
